Key Concepts:
- Customer-first approach
- OpenSearch managed platform
- ML plugins
- Dev advocate (training material)
- Product manager
- Tech ops team
- Internal OpenSearch meetups
NetApp's Involvement with OpenSearch
NetApp's entry into OpenSearch was driven by customer demand for a managed platform supporting OpenSearch. This highlights NetApp's "customer-first" approach.
Dedicated Resources and Team Structure
NetApp has allocated significant resources to OpenSearch, including:
- A full-time engineer dedicated to working directly on Machine Learning (ML) plugins.
- A developer advocate (dev advocate) focused on creating essential training materials. This role is crucial for user adoption and understanding.
- A product manager who is actively involved in the OpenSearch project daily. This ensures alignment with project goals and customer needs.
- A full-time technical operations (tech ops) team providing support for the project.
Internal Open Source Practices
NetApp has adopted open-source practices internally, including:
- Internal OpenSearch meetups where employees share experiences, discuss challenges, and troubleshoot issues. This fosters collaboration and knowledge sharing within the company.
Synthesis/Conclusion
NetApp's involvement in OpenSearch is a direct response to customer needs and is supported by a dedicated team spanning engineering, advocacy, product management, and technical operations. The company also promotes internal knowledge sharing through OpenSearch meetups, demonstrating a commitment to both the OpenSearch project and its internal expertise.
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