Wendy’s Got 52M Impressions in One Day. Here’s How.

HubSpot MarketingAbout 2 min readMay 12, 2025Watch original
THE SUMMARYAI-generated

Key Concepts:

  • Snapchat Snap Ads
  • Humanizing Brands
  • Authentic Communication
  • Imitating Natural Interactions
  • Brand Clarity Framework

Wendy's Snapchat Ad Campaign

Wendy's achieved over 52 million impressions and 120,000 clicks in a single day using Snapchat's new Snap Ads format. The ad mimicked a typical snap, featuring a sign that read "Can we yap?" with the caption "Saw this thought of you heart emoji."

Shift in Brand Communication

The success of Wendy's campaign signifies a major shift in how brands are communicating with customers. The key is to make ads feel like interactions between friends, rather than traditional advertising.

Humanizing Brands: The Key to Success

Brands that succeed on social media are those that come across as human, reminding people that there's an individual behind the screen. This approach feels more authentic, especially on platforms like Snapchat, compared to traditional TV ads.

Imitating Natural Interactions

Businesses should seek opportunities to advertise in a way that imitates how people actually interact and talk. The "Can we yap?" example isn't clever copywriting; it's designed to feel like a message from a friend or acquaintance.

IKEA Example

IKEA DMing people in the middle of the night with coupons for mattresses is another example of a brand trying to connect with customers in a more personal and relatable way.

Brand Clarity Framework (Mentioned by Churag)

Churag, creator of the Brand Clarity Framework, emphasizes the importance of brands feeling more human.

Conclusion

The main takeaway is that brands should strive to communicate in a way that feels authentic and human, mimicking natural interactions to resonate with audiences on social media platforms like Snapchat. This approach can lead to significant engagement and success, as demonstrated by Wendy's campaign.

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