Ranking Hong Kong’s best and worst public toilets

By South China Morning Post

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Key Concepts

  • Public Toilet Ranking System: The Hong Kong Toilet Association uses the "CASH+M" (Cleanliness, Accessibility, Safety, Hygiene + Management, Education) framework to evaluate public toilets.
  • "Dr. Toilet": The nickname for Henry Hung, president of the Hong Kong Toilet Association, who is dedicated to improving public toilet standards.
  • Toilet Quality Evolution: A significant improvement in public toilet quality in Hong Kong over the past 10-20 years, moving from being "dirty, not clean" to a much better state.
  • Criteria for Evaluation: Specific factors considered include wet floors, rubbish, air circulation, lighting, child-friendly facilities (low-level toilets, squatting toilets with handrails), diaper changing stations, and educational broadcasts.

Worst Ranked Toilet in Tokawan, Cowloon

  • Location: Tokawan, Cowloon.
  • Ranking: Officially ranked as the city's worst public toilet for the year by the Hong Kong Toilet Association.
  • Observations:
    • A noticeable "whiff of a smell."
    • The baby rest area was "a little bit worse for wear."
    • The overall experience was "not that comfortable or comforting."
  • Reason for Ranking: The transcript implies that the toilet failed to meet the standards of the CASH+M criteria, leading to its poor ranking.

Hong Kong Toilet Association and Ranking Methodology

  • President: Henry Hung, known as "Dr. Toilet."
  • Mission: To assess and improve the quality of Hong Kong's public toilets.
  • Number of Toilets Assessed: Over 800 public toilets in Hong Kong.
  • Ranking Framework: CASH+M
    • C - Cleanliness: Absence of wet floors, rubbish, and general tidiness.
    • A - Accessibility: Ease of entry and use.
    • S - Safety: Ensuring no slippery floors and that everything is in good order.
    • H - Hygiene: Maintaining a clean and sanitary environment.
    • M - Management: Effective upkeep and maintenance.
    • E - Education: Providing information to users on how to maintain cleanliness.

Last Year's Best Ranked Toilet in Chunwan

  • Location: Chunwan.
  • Key Features (as observed by Dr. Toilet):
    • Cleanliness: Very clean, no rubbish on the floor.
    • Air Circulation: Very good.
    • Lighting: Nice, with natural light.
    • Child-Friendly Facilities:
      • Specially designed low-level pedestal toilet for children.
      • Squatting toilet with a handrail for easy support and exit.
    • Hygiene and Education:
      • Broadcasting devices educating people on how to keep the toilet clean.
      • Device for changing babies' diapers.

Best Ranked Toilet This Year

  • Location: Head to semp.com to find out.
  • Note: The transcript teases the location of this year's best-ranked toilet, suggesting it might be surprising.

Synthesis and Conclusion

The YouTube video highlights the significant efforts made in Hong Kong to improve public toilet facilities, moving from a state of poor cleanliness to a much higher standard. The Hong Kong Toilet Association, led by "Dr. Toilet" Henry Hung, plays a crucial role in this by systematically ranking over 800 public toilets using the comprehensive CASH+M framework. This framework emphasizes not only basic cleanliness and safety but also accessibility, hygiene, management, and user education. While the worst-ranked toilet in Tokawan exemplifies the challenges that still exist, the best-ranked toilet in Chunwan showcases the ideal standards, including specialized facilities for children and effective hygiene measures. The ongoing assessment and public awareness campaigns are key to ensuring that Hong Kong's public toilets continue to meet the needs of its residents and visitors.

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