Netflix’s $18 Billion Content Strategy Explained

By Forbes

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Key Concepts

  • Authentic, Specific Storytelling: The core principle behind Netflix's global success, emphasizing local narratives with universal themes.
  • Local Content, Global Reach: Producing content specific to regions and launching it simultaneously worldwide to foster discovery.
  • Consumer Choice and Control: The fundamental demand of audiences in the evolving media landscape.
  • Member Time: Netflix's primary metric for success, achieved by offering compelling content that captures audience attention.
  • Empowered Local Leadership: The strategy of hiring and empowering local executives to make culturally relevant decisions.
  • AI as a Tool for Creators: Viewing artificial intelligence as an enhancement for filmmakers and storytellers, not a replacement.
  • Diverse Audience Preferences: Recognizing that audiences consume a wide range of content, from live sports to reality TV and dramas.

The Power of Authentic, Specific Storytelling

Bella Beria, leading global content operations at Netflix with an $18 billion budget, emphasizes that the media and entertainment landscape is fundamentally about great storytelling. She refutes the idea of creating a "global title" for everyone, stating, "when you're trying to make something for everyone you make it for no one." Instead, Netflix focuses on creating content that captures the hearts and minds of its over 700 million global members. The core belief is that consumers want choice and control and to be entertained, and Netflix aims to win their time by consistently delivering surprising and engaging stories.

Global Phenomena Rooted in Local Authenticity

The discussion highlights cultural phenomena like Squid Game and Wednesday as examples of how specific, authentic storytelling can achieve global impact. Beria explains that these shows, originating from deeply local contexts – Squid Game from Korean director Bong Joon-ho's personal reflections on class and desperation, and Wednesday from the Duffer brothers' specific vision – resonate universally. Similarly, Adolescence stemmed from a specific focus on knife crime in the UK by Jack Thorne and Steven Graham. The key, Beria argues, is that these stories, while culturally specific, tap into universal themes such as family, love, and loss, allowing them to transcend borders, languages, and connect with audiences worldwide. The animated movie K-pop Demon Hunters is cited as another example, where a specific cultural phenomenon (K-pop) is explored in a way that has connected with a global audience. The crucial takeaway is that this authenticity "can't be manufactured" and must stem from supporting a creator's vision.

Local Stories for a Global Audience: The Netflix Approach

Netflix's strategy is to produce content specific to local regions, rather than targeting a global audience directly. Beria clarifies that they make "local stories" that are culturally specific and authentic, whether produced in Mumbai, Madrid, or Mexico City. These local productions are then launched to all members simultaneously, enabling discovery of content from different countries. This approach challenges the notion of a "global title," as the focus is on the honesty and truth within a specific story, which then resonates due to its connection to universal themes.

A Strong Year and Strategic Planning for the Future

Netflix has experienced a highly successful year, marked by crossing 300 million subscribers, significant stock growth, and numerous award nominations and wins. Looking ahead to the second half of 2025 and beyond, Netflix plans to leverage a strong slate of returning fan favorites like Wednesday and Stranger Things, alongside new releases such as K-pop Demon Hunters and Happy Gilmore 2. The film slate is also robust, featuring acclaimed directors like Guillermo del Toro (Frankenstein), Kathryn Bigelow (House of Dynamite), and Noah Baumbach (J. Kelly).

A key insight into audience behavior is the diverse viewing habits. Beria notes that audiences are not confined to narrow genres, citing that over 50% of people who watch Love is Blind also watch thrillers and live sports. This understanding informs Netflix's strategy to offer a wide variety of content, from NFL games on Christmas Day to animated musicals and prestige dramas, ensuring there is something for every mood and preference. The company's approach is not about "gaming the next few years" but about consistently backing great stories and taking "big swings and risks" across 50 countries and languages. Future events like the Women's World Cup in 2027 are also part of this long-term vision to surprise and delight members.

Differentiating Leadership in Global Markets

Operating in 190 countries and 50 languages, Netflix's global leadership is built on a foundation of hiring great people and empowering them. Beria highlights the company's culture of autonomy and distributed decision-making. This involves having strong local executives who understand the culture, speak the language, and come from the local creative community. The leadership's role is to understand the culture of each country, support local teams and talent, and create an environment that is creative, fluid, fun, and responsive. The ultimate goal is to be the best place for talent to work and to offer the best entertainment globally.

AI as a Tool for Creators

From a content perspective, Beria views Artificial Intelligence (AI) as an innovation and technology in the hands of creators and filmmakers. She emphasizes that AI can serve as a tool to help creators realize their vision, enhance their work, or make movies better. For filmmakers who embrace it, AI is seen as another tool in their toolbox, supported by Netflix. The focus remains on how AI can assist and empower human creativity in the entertainment industry.

Top Watches on Netflix Right Now

Beria recommends several titles currently available on Netflix:

  • K-pop Demon Hunters: Praised for its catchy songs that appeal to all ages.
  • Wednesday (Return of): Described as incredible and emotional, marking the series finale.
  • Stranger Things: Also noted as an incredible and emotional series finale, concluding the characters' journeys.
  • Frankenstein: A must-watch cinematic experience.
  • J. Kelly: Another highly recommended film.
  • House of Dynamite: An edge-of-your-seat, compelling, and beautiful film.
  • New Knives at Mastery Too: Also recommended.

Conclusion

Netflix's success is driven by a commitment to authentic, specific storytelling that resonates universally. By empowering local creators and leaders, offering a diverse and high-quality content slate, and embracing innovation like AI as a tool for creativity, Netflix continues to capture global audiences and maintain its position as a leader in the entertainment industry. The core philosophy remains: focus on great stories that connect with people on a human level, rather than trying to appeal to everyone with a generic approach.

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