How Victoria’s Secret got its sexy back #VictoriasSecret #fashion

By Fortune Magazine

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Key Concepts

  • Brand Transformation: The radical shift in Victoria’s Secret’s branding and business strategy.
  • Cultural Relevance: The brand’s renewed connection with contemporary societal values and consumer preferences.
  • Inclusivity & Self-Love: The shift towards a broader definition of “sexy” encompassing comfort, self-acceptance, and diverse representation.
  • TikTok Marketing: The significant role of TikTok in driving brand awareness and sales.
  • Victoria’s Secret Fashion Show Revival: The return of the iconic fashion show and its impact on sales momentum.

The Fall and Rise of Victoria’s Secret: A Brand Transformation

The video details the dramatic turnaround of Victoria’s Secret, a brand widely considered a “cautionary tale” for much of the last decade. For years, the company was criticized for a narrow and externally-defined concept of “sexy,” failing to adapt to evolving cultural norms and consumer expectations. This resulted in declining cultural relevance and, consequently, a downturn in the company’s performance. The narrative presented highlights a recent shift, indicating a resurgence in customer growth, cultural relevance, and positive market response.

From Narrow Definition to Inclusive “Sexy”

The core of the transformation lies in redefining what Victoria’s Secret considers “sexy.” Previously, the brand’s image was heavily reliant on a specific, often unattainable, aesthetic. The video contrasts this with a new approach that embraces diverse expressions of sexuality, including comfort and self-acceptance. The statement, “Sometimes this is sexy, glamorous and envelope pushing… And sometimes this is sexy because you’re feeling great about yourself,” encapsulates this broadened perspective. This shift acknowledges that “sexy” is subjective and can be found in feeling confident and comfortable in one’s own skin.

The Impact of TikTok and Social Media

TikTok plays a crucial role in the brand’s current success. The video explicitly states that “Everyone on Tik Tok is losing their minds” over Victoria’s Secret, particularly a specific bra model. This demonstrates the platform’s power to generate viral buzz and drive direct sales. The clip showcasing a TikTok user excitedly discussing “The Victoria’s Secret bra you’ve all been going crazy for” exemplifies this phenomenon. This highlights a move towards leveraging user-generated content and social media trends to connect with a younger demographic.

The Return of the Fashion Show & Sales Momentum

The revival of the Victoria’s Secret Fashion Show is presented as a key indicator of the brand’s turnaround. For the first time in years, the show is directly correlated with increased sales. This suggests that the spectacle and associated marketing efforts are effectively translating into tangible financial gains. The video notes that after a “bruising period for the stock,” the company is experiencing renewed “momentum.” This implies a positive shift in investor confidence and overall market performance.

Leadership and the Transformation Opportunity

The video includes a brief statement from someone who accepted a leadership role within the company despite the challenges. Their reasoning, “There were a lot of reasons you could have said no to this job… because I thought it was the transformation opportunity of the industry of a lifetime,” underscores the scale and ambition of the rebranding effort. This suggests a commitment from within the organization to fundamentally change the brand’s identity and business practices.

Synthesis & Key Takeaways

Victoria’s Secret’s story is a compelling example of successful brand transformation. By acknowledging past failures, embracing inclusivity, leveraging social media (specifically TikTok), and revitalizing a key marketing asset (the Fashion Show), the company has managed to regain cultural relevance and drive sales growth. The core takeaway is the importance of adapting to evolving consumer values and redefining brand identity to resonate with contemporary audiences. The shift from a narrow, externally-defined concept of “sexy” to a more inclusive and empowering message appears to be the driving force behind this remarkable turnaround.

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